Abstract

Chow Farouk1*, Porfirio P. E2 and O. A Jinping1

Employees are a valuable resource that may contribute in several different ways to a company’s activities, provided that the company gives them an appropriate chance. In order to be successful, a company needs employees who act toward the goals of the organization and have a strong desire to remain in the company. This paper intended to establish a set of factors that can motivate employees of PTC and to establish the policy implications of these factors for managing staff of the PTC. It was found that good salary is the most important motivational factor followed by good working conditions. The paper revealed that these two factors are not the only factors that are needed to motivate employees of the PTC. Other factors, including Organisational/Management styles, and Training and Promotion, are equally important depending on the type of motivational theory that is adopted. The study finally stresses the avoidance of disparities in pay/reward among staff of the same rank as a strategy to motivate and retain high quality staff in the PTC. The study thus raises red flags that warn the management to be extra careful in their attempt to motivate staff of PTC for effective performance.