Volume 7, Issue 7 (2013)

Full Length Research Paper
Designing an organization assessment model based on European foundation for quality management using multiple criteria decision making.
Hassan Mehrmanesh* and Allaverdi Taghavi
[View Abstract] [View PDF] pp. 1-8 (522 KB)

Full Length Research Paper
Employee empowerment and customer satisfaction: Empirical evidence from the banking sector of Pakistan.
Hummayoun Naeem* and Muhammad Iqbal Saif
[View Abstract] [View PDF] pp. 1-4 (219 KB)

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