Volume 9, Issue 7 (2019)

Full Length Research Paper
The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services
Samsudin Wahab1, Kamaruzaman Jusoff2*, Khaled Abed Mufleh Al Momani3, NorAzila Mohd Noor3c and Ahmad Suffian Mohd Zahari
[View Abstract] [View PDF] pp. 1-7 (268 KB)

Full Length Research Paper
Forecasting the usage probability of VoIP by attributes of telephone service
Yi-Fei Chuang*, Yih-Ching Tsaih and Kuei-Wen Wang
[View Abstract] [View PDF] pp. 1-7 (564 KB)

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