Review Article
Effect of total quality management on organization performance: A case study on national cement s.co.
Author(s): Gezew Megersa*
The purpose of this study was to examine the effect of total quality management on organization performance of national cement share company. The study aimed to bridge gap in literature and knowledge of total quality management. The study was employed an explanatory and descriptive research design and used mixed approach. A survey was conducted by using selfadministered and structured close ended questionnaires which was distributed to employees of national cement share company who are working in different unit of the company. Descriptive statistics, and correlation statistical tools were used to examine the relationship between total quality management ingredient and organizational performance and multiple regression analysis was used to measure effects of independent variables on dependent variable. Data for the study was gathered from both primary and secondary data source. The stu.. View More»
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